Creation Technologies
Creation Technologies is an award-winning global electronics manufacturing services provider, with a proven track record of helping OEM customers increase profitability, reduce risk, improve their customer satisfaction and time-to-revenue.
The Challenge
Managing a number of separate business units, many purchasers operating out of different locations and a centralized procurement department, required a review of the methods in which they were handling these functions. The system was very complex, with many internal stakeholders who were also involved in any new solution. There was no off the shelf solution that could act as a system portal.
The Solution
ROK created a system to support the transactions between purchasers and suppliers. This increased efficiency and decreased errors and redundancies. During this engagement, a new priority emerged to centralize procurement which required a new tool, the "PSS Portal".
In both instances, ROK started from business process modelling, ideating via wireframes (UX design), then Agile coding. This supplier portal was instrumental in making it easier for suppliers to work with us. The PSS Portal, was a huge success, unlocking efficiency with the centralized purchaser team, and providing workflow to other stakeholders within Creation, so they could effectively and robustly handle variances (change requests) and hidden part shortages (emergencies on the production floor).
Let’s Get Started
Connect with us to see how ROK Software can help.